LTCCP® founder & lead instructor, Bill Comfort, is extensively quoted in a new McKnight's Home Care article on the LTC "claims wave"
From the article:
Comfort has seen numerous home care claims denied because of ambiguity in written policies. Many of them involve confusion with coverage for activities of daily living (ADLs), which include bathing, dressing and eating. He believes home care providers can alleviate this confusion by educating their caregivers how the claims process works. He provides this education through his Long Term Care Claims Professional-LTCCP certification training program for care providers.
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