"As an Aging Life Care Professional, I recently completed the LTCCP® claims training course and found it to be one of the most informative and practical educational experiences I have encountered in this field.
"Bill Comfort possesses a remarkable depth of knowledge and a clear, engaging teaching style that makes a complex topic both accessible and applicable to real-world care management practices.
"His course equips care management professionals like me with the insight and tools to better advocate for clients navigating long-term care insurance benefits, a need that is highly relevant to my daily work."
- T.J., Aging Life Care Manager®
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We are pleased to share this testimonial from a recent LTCCP® graduate who is an Aging Life Care Association (ALCA) member: Note that this student also earned CE credits toward renewing her Certified Case Manager-CCM® designation - one of the advanced designations enabling the highest level of ALCA membership as an ALCA "Advanced Professional." ALCA members should CONTACT US for information about tuition discounts.
Emergency Department nurse, Eliseo Taganlangit, RN, CCM, LTCCP®, recently completed the Long Term Care Claims Professional training. He is a passionate advocate for the nursing profession, and for nurses to use their professional expertise to expand their services to serve their patients no matter what type of care setting they practice in. In addition to earning the LTCCP® designation, Eliseo also earned recertification CE credits for his Certified Case Manager (CCM®) designation. Congratulations, Eliseo! Here is what Eliseo had to say about what the LTCCP® training means for him, and what he sees as the value of this training for his nursing colleagues:
"I cannot recommend the LTCCP® training course on long-term care insurance enough! "As someone deeply involved in the home care industry, I found the course incredibly insightful and practical. It provided a clear understanding of the complexities of long-term care insurance, from policy structures to claims processes to elimination period hurdles, making it easier to guide clients and families in making informed decisions. "The real-world examples and expert-led discussions by Bill were invaluable, equipping me with the confidence to navigate conversations with clients and their families. "Whether you’re new to long-term care insurance for home care or looking to refine your knowledge, this course is a must!" - Amy Petersen-Smith Senior Helpers Home Care Agency Owner "This course is fantastic. Especially after I hear over and over from people who are frustrated by claim denials, this course is really giving me the perspective on that problem that I was missing." "LTCCP® gives care providers and their companies the critical tools they need to quickly navigate the long term care insurance claims process. With this training, a professional in the fields of home care or residential care raises his or her value to their clients and families by making a commitment to help them receive the compensation they invested so much money in over the years." "As an Elder Care Consultant and placement professional, I am proud to be able to add the LTCCP® designation to my area of expertise. I am confident that the in-depth knowledge that I have gained around LTC insurance policies and the claims process will greatly benefit my clients and partners in the industry. Our commitment has always been to provide education to our clients so they are confident in the decisions they make. Being able to help them make better decisions because of clarity around their benefit eligibility will provide an additional layer of peace of mind." "If you’re a financial advisor, LTCI Specialist, home care or facility provider, etc., you NEED to know the ins and outs of the LTC insurance claims process and I highly recommend you take this training!" "Just finished your LTCCP® online class. The class was great and very informative. I use my ability to understand clients’ LTC policies as a marketing tool for my agency. I also use the LTCCP® designation to market to senior communities for possible new residents thinking of moving into the community. I help potential new residents understand their policy and what it can cover for home care in independent living. I have helped activate benefits for them on many occasions. It is a win, win as I earn preferred referral status from the communities and get to work in those communities providing care. Thanks again!" Learn more: |
Bill ComfortBill is the founder and lead instructor of the LTCCP® program. He's sold LTC insurance for more than 30 years, has been a CE instructor since 2001, and has conducted LTC insurance claims training since 2006. Archives
September 2026
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